Course Library > Customer Focus
Respond to customer difficulties online
INDUSTRIES
Retail
Country/Region
All
intended audience
All
Skills
Customer Service, Communication
Course Length
Short Course
level
Entry
Assessment style
Online
Average completion time
45 mins
Accredited
Accredited
Course Excerpt
Learn the essential skills for responding to customer difficulties online. Enhance your customer service skills by learning how to identify and provide support for customer challenges, refer complex complaints, and maintain professionalism.
Course Impressions
Activities
What’s Included
Assessments
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