Major Training Group Cuts Enrolment Time By 66%

Major Training Group is a leading Queensland-based RTO specialising in Construction, Mining, and Transport, delivering qualifications across local, national, and international clients. Managing its broad qualification scope across five separate systems had created slow enrolments, administrative backlogs, and a disjointed learner experience. Cloud Assess consolidated everything into one platform, cutting enrolment turnaround from 2-3 days to a day or less and giving staff real-time visibility across the full learner journey.

66%

Reduction in enrolment turnaround

Systems replaced by one platform

Teams connected across the learner journey

100%

Paperwork eliminated across enrolment, assessment and training

"Cloud Assess has been the best LMS I have ever used."

Duncan Headford

Systems Administrator

From enrolment backlogs to same-day simplicity

Five systems, constant backlogs, and a fragmented learner journey

Major Training Group’s broad qualification scope spanning Engineering, Automotive, Construction, Mining, and Transport required managing learners across five separate systems. Enrolment alone could take 2-3 days, and the complexity of switching between platforms created significant administrative backlogs. Trainers, assessors, and administrators all faced unnecessary friction at every stage of the learner journey. The lack of a unified system made it difficult to track progress, maintain efficiency, or deliver a consistent student experience.

Five disconnected systems to manage qualifications
Enrolment turnaround taking up to 2-3 days
Confusing, time-consuming tools slowing down staff
Administrative backlogs across the learner journey
No single view of student progress or assessor workload

One platform covering enrolment, training, and assessment

Cloud Assess replaced five separate systems with a single, intuitive platform that manages the entire learner journey. Its off-the-shelf integration with Major Training’s Student Management System meant enrolment, authoring, training, assessment, and reporting could all be handled in one place. The platform’s simplicity was a key factor in adoption, with staff across sales, client services, training, and administration all able to use it without extensive onboarding. Real-time dashboards gave management and administrators instant visibility into where learners were at any point in their journey.

Replaced five systems with one integrated platform
Seamless integration with existing Student Management System
Simple content authoring at the click of a button
Covers enrolment, training, assessment, and reporting in one place
Accessible and usable across multiple teams and roles

Enrolment cut to a day, full visibility, zero system-hopping

Since implementing Cloud Assess, Major Training has significantly reduced enrolment turnaround from 2-3 days to a day or less, removing one of its most persistent administrative bottlenecks. Learners now access everything they need through a single login, removing the confusion of navigating multiple platforms. Management can view student progress and assessor workload in real time, giving leadership the transparency it previously lacked. The platform has become central to how Major Training operates, with staff recommending it as the most effective LMS they have used.