Consultative Onboarding & Continuous Support
During their onboarding journey, clear requirements were specified to ensure that the process was accurately defined and mapped, allowing for a more efficient and transparent process for the team. Their entire journey was supported by the Cloud Assess support team who have been by their side every step of the way.
The intuitive dashboard allows them to clearly see progress and priorities with actionable tasks one click away, keeping their workers on track without distraction. The team love the transparency and control that the platform provides them. It allows them to easily identify a Learners progress at a glance, offering them a robust solution for unique requirements.
Streamlining & Eliminating Double Handling
Cloud Assess provides Pacific National with a paperless solution that ensures compliance without compromising efficiency. This enables them to focus on delivering VOC assessments that ensures current standards are being met and they remain well equipped to follow industry safety practices.
With a fit-for-purpose paperless solution, Pacific National now have the ability to store, update and automate Verification of Competency for all their employees with ease and at scale, providing accurate record keeping that helps mitigate risk, reduce damage and save money.
Whilst researching systems, they found that other software providers did not appear to understand what they were trying to achieve with the data and information they needed to share amongst their systems. Cloud Assess ensured they could integrate with their HR system in order for them to leverage more streamlining benefits.
On the Job Training
Cloud Assess is designed to compliment a practical workplace where employees learn by doing and assessment takes place on the floor. This is because with Cloud Assess you can work anywhere, anytime and on any mobile device, even when there is no internet connection.
The offline capabilities are a significant feature in the delivery of assessments and is used daily by the team, where internet connection is not available.
Cyclical assessment is needed to support the re-training and refresher training of VOC components. The cyclical assessment process in Cloud Assess allows Pacific National to set an expiry of the VOC, track currency and plan retraining events as they approach expiry. The reporting available, from having such expiry managed in their system, is effective in ensuring coverage across the team and also a big benefit when it comes to the planning and forecasting of training needs.