TRAIN. ASSESS. TRACK. AUTOMATE.
On The Way To
1000 Free Courses
Upskilling should be accessible for everyone. That’s why we’re building the go-to workplace learning library with thousands of free courses for all industries and job roles.
Access accredited level content with practical assessments, so that you can focus on developing your team. Transform your organisation, and make learning in the flow of work part of your everyday.
The only way to train and assess
Karen Plowman
McDonald’s
How it Works
Search our free
courses online
Browse thousands of free courses across multiple industries and skill sets.
Import courses into your free account
Import training courses with one click into your free Cloud Assess account.
Start training
your team
Enrol your learners to complete their training from any device.
Sample Courses with
1,000’s More in Development
1,000’s More in Development
Accomodation/Travel/Hotels
- Clean premises and equipment
- Provide housekeeping services to guests
- Prepare for room servicing
- Make up beds
- Clean rooms
- Finalise Rooms
- Launder linen and guest clothes
- Provide porter services
- Provide valet services
- Prepare for guest arrival
- Welcome and register guests
- Organise guest departure
- Prepare front office records and reports
- Use a computerised booking system
- Conduct night audit
Care Setting
- Manual Handling Aged Care
- Washing Hands
- Hazard Reporting (Care Setting)
- Risk Assessment (Care Setting)
Child Services
- Interacting with a child
- Identify and respond to children and young people at risk
- Reflect on values and biases
- Demonstrate respect for inclusion and diversity
- Support children’s understanding of inclusion and diversity
- Implement hygiene and health procedures
- Support each child’s health needs
- Promote physical activity
- Promote healthy and safe eating
- Provide opportunities for sleep, rest and relaxation
- Supervise children
- Minimise risks in the environment
- Support children to respond to risks
- Provide a safe and healthy environment
- Develop relationships with babies and toddlers
- Develop effective relationships with family members
- Promote safe sleep
- Provide positive nappy-changing and toileting experiences
- Promote quality mealtime environments
- Create a healthy and safe environment
Digital Literacy
- Prepare to use digital technology
- Perform short and basic workplace task using digital technology
- Prepare to use digital technology for routine and simple task
- Perform routine and simple workplace task using digital technology
- Prepare to use digital technology for non-routine task
- Perform non-routine workplace task using digital technology
- Activate digital device and access features
- Navigate and organise file or application environment
- Edit and update stored information
- Select and prepare to use technology
- Input and process information or data
- Finalise and store document
- Identify purpose and methods of digital communication
- Implement procedures to send and receive digital communications
- Assist with managing digital communications
- Plan research using the internet
- Conduct research using the internet
- Present research
- Select and prepare resources using tech
- Design document using tech
- Produce document using tech
- Finalise document
- Select and prepare resources to design and produce spreadsheets
- Plan spreadsheet design
- Create spreadsheet
- Produce charts
- Finalise and present spreadsheets
- Prepare to create presentation
- Create presentation
- Finalise presentation
- Carry out non-technical maintenance
- Update digital presence
- Review digital presence content and use
- Implement and use digital technologies to collaborate in the workplace
- Identify opportunities to implement digital technologies for workplace collaboration
- Review existing digital technology use in the business
- Comply with intellectual property right
- Integrate digital solutions into work processes
- Use digital workplace information
- Represent numerical data in graphic form and store spreadsheet
- Use spreadsheets
- Automate and standardise spreadsheet operation
- Develop a linked spreadsheet solution
- Prepare and plan to develop complex spreadsheet
- Produce documents
- Add complex tables and other data
- Design complex documents
- Prepare to produce word processed documents
- Document and distribute outcomes and recommendations of review
- Determine review findings and outcomes
- Analyse the collected information
- Collect review information
- Develop a Plan for Review of Digital Strategy
- Implement an e-commerce strategy
- Design an e-commerce strategy
- Evaluate e-commerce models
- Analyse opportunities for e-commerce
Field Services
- Document and apply measures to control WHS risks associated with electrotechnology work
- Fix and secure electrotechnology equipment
- Participate in electrical work and competency development activities
- Arrange circuits, control and protection for electrical installations
- Develop and connect electrical control circuit
- Read plans, calculate quantities and mark out materials
- Work Effectively in The Plumbing Services Sector
- Use plumbing hand and power tools
- Handle and store plumbing materials
- Set out and install water services
- Handle carpentry materials
- Construct and erect wall frames
- Install lining, panelling and moulding
- Carry out setting out
- Use carpentry tools and equipment
- Carry out hand excavation
- Plan and organise work
- Enter and work in confined spaces
- Collect routine site samples
- Operate and maintain a four wheel drive vehicle
Health Care - Aged care
- Determine personal support requirements
- Provide support services
- Monitor support activities
- Facilitate the empowerment of people receiving support
- Recognise and support individual differences
- Support physical wellbeing
- Support social, emotional and psychological wellbeing
- Support incidental learning opportunities to enhance skills development (Disabilities)
- Support the person in a holistic manner
- Review support provided
- Support to people living with dementia
- Offer support and information
- Apply a person-centred approach to providing behaviour support
- Provide positive behaviour support according to individualised behaviour support plan
- Plan intervention and support activities for people with autism spectrum disorder
- Complete reporting and documentation
- Complete documentation for a person living with dementia
- Complete documentation (Disabilities)
- Complete documentation
- Recognise potential risk of falls
- Follow safe work practices for direct client care
- Report risk of falls
- Apply basic principles and practices of infection prevention and control
- Plan meals and snacks
- Prepare meals and snacks
- Implement food safety processes when preparing food
- Provide positive mealtime experience
- Improve mealtime experience
- Implement food safety processes during mealtimes
- Distribute meals and refreshment
- Collect utensils and meal trays
- Comply with the food safety program
- Work with diverse people
- Work legally and ethically
- Work within organisational requirements
- Work within a disability support context
- Promote independence
- Apply principles and aims of a palliative approach when supporting people
- Identify, address and monitor barriers to community participation and social inclusion
- Recognise healthy body systems
- Contribute to skills assessment (Disability)
- Communicate and work in health or community services
- Manage own emotional responses and ethical issues
- Meet job role requirements
- Implement self-care strategies
- Care for self
- Respect the person’s preferences for quality-of-life choices
- Follow the person’s advance care directives in the individualised plan
- Follow end-of-life care strategies
- Living with dementia and participating in activities
- Respond to signs of pain and other symptoms
- Assist with ongoing skills development according to individualised plan (Disabilities)
- Identify opportunities for community participation and social inclusion
- Implement strategies for community participation and inclusion according to individualised plan
- Determine the person’s needs
- Contribute to a coordinated service approach
- Recognise reactions to loss and grief
- Engage empathically
- Identify signs of abuse, neglect and exploitation
- Support people experiencing abuse, neglect and exploitation
- Prepare to facilitate access to transport
- Provide information sessions
- Provide opportunities to practice travel
- Respond to the needs of people with autism spectrum disorder
- Operate within a legal and ethical framework and in accordance with the professional standards of the sector
- Include carer and family members as part of the support team
- Assess and respond to changes in the care relationship
- Monitor and promote carer rights, health and wellbeing
- Prepare for visit
- Undertake visit
- Establish relationship in the place of residence
- Follow up visit for client residence
- Manage the personal impacts of supporting people experiencing abuse, neglect and exploitation
- Review context of behaviours of concern
- Contribute to skills assessment (Disability)
- Assist with ongoing skills development according to individualised plan
- Assist with ongoing skills development according to individualised plan
- Identify the current communication needs of the person
- Identify and access AAC systems
- Identify barriers to using AAC systems
- Report on implementation of communication strategies
- Identify cultural safety issues in the workplace
- Model cultural safety in own work
- Develop strategies for improved cultural safety
- Evaluate cultural safety strategies
- Identify variations in patient behaviour and habits
- Undertake basic visual oral check and questioning
- Follow up and promote ongoing oral health care
- Establish the context for AOD work
- Apply understanding of context to AOD practice
- Integrate the core values and principles of AOD work into practice
- Apply understanding of the impact of values in AOD practice
- Prepare to assist with medication
- Prepare the client for assistance with administration of medication
- Support clients with administration of medication
- Handle medication contingencies
- Complete medication distribution and documentation
- Establish respectful relationships with people with mental health issues
- Determine the needs of people with mental health issues
- Work with people with mental health issues to meet aspirations and needs
- Identify the purpose of the group
- Establish and maintain group relationships
- Organise resources for group activities
Health Care - Hospitals
- Prepare and maintain beds
- Transport individuals
- Distribute and collect menus from clients according to established routines and procedures
- Plate, heat and distribute meals and beverages
- Prepare minor meals, refreshments and snacks
- Collect and maintain clean stock of utensils and meal trays
- Maintain good housekeeping for ward or unit based food preparation and distribution services
- Prepare for cleaning
- Clean and maintain surfaces in clinical areas
- Ensure maintenance of cleaning standards
- Manage waste
- Store equipment and cleaning agents safely
- Respond appropriately to instructions which contain medical terminology
- Use appropriate medical terminology
- Maintain patient records
- Establish contact with customers
- Identify customer needs
- Provide service to customers
- Process customer feedback
- Plan and apply time management
- Use business software applications
Health Care - Medical & Allied health
- Receive delegation and gather information to Support the provision of basic nutritional advice and education
- Organise resources for dietary education
- Assist with the provision of written dietary and nutrition information or education to the person
- Monitor the person’s response to the interventions outlined in the individualised plan
- Comply with supervisory requirements
- Clean and store materials and equipment for basic nutritional
- Receive delegation and gather information for medical imaging
- Monitor procedure list
- Contribute to preparations for medical imaging procedure
- Respond to person’s needs and reactions
- Work safely in a medical radiation environment
- Handle person’s information
- Maintain record management systems
- Contribute to set-up for medical imaging
- Clean medical imaging equipment and environment within scope of role
- Maintain medical imaging stock
- Provide support for the imaging process
- Prepare for therapy activity
- Provide assistance with therapy activity
- Provide feedback to treating health professionals
- Assist in the maintenance of therapy equipment and resources
- Deliver prescribed physical or manual therapy program based on treatment plan
- Assist the person with varying abilities to participate in programs
- Comply with supervisory requirements
- Clean and store equipment
- Document information
- Confirm rehabilitation plans to achieve the person’s goals
- Advocate person’s independence and community participation
- Support the person’s independence and community participation
- Monitor impact of increased independence and community participation on rehabilitation goals
- Prepare for basic foot care
- Perform basic foot care
- Apply padding and cushioning as delegated by the supervising registered Podiatrist
- Comply with supervisory requirements (Registered Podiatrist)
- Clean and store podiatry equipment
- Document podiatry information
- Plan to deliver a rehabilitation program
- Assist with the development of a rehabilitation program
- Assist with the delivery of a rehabilitation plan
- Assist with the evaluation of a rehabilitation plan
- Comply with supervisory requirements
- Plan to deliver a daily living skills program based on identified goals
- Assist Allied Health Professional based on delegation
- Deliver daily living skill development and maintenance program
- Plan for group sessions
- Assist with the development of group sessions
- Conduct group activity
- Prepare for delivery of a speech pathology program
- Deliver speech pathology program under supervision of Speech Pathologist
- Assist with developing activities to support speech pathology program
- Comply with supervisory requirements (Speech Pathologist)
- Clean and store equipment and materials(Speech Pathologist)
- Document information(Speech Pathologist)
- Deliver therapeutic program as delegated by Speech Pathologist
- Monitor management of dysphagia with Speech Pathologist and care team
- Prepare augmentative and alternative communication systems development
- Assist in the development of augmentative and alternative communication systems
- Support the use of augmentative and alternative communication systems
- Prepare for a hydrotherapy program
- Conduct the hydrotherapy program
- Respond to a hydrotherapy emergency
- Assist person after the hydrotherapy program
Hospitality - Food & Beverage
- Prepare for service
- Provide service
- Prepare service for simple dishes
- Follow defined organisational standards when delivering service
- Source and use information on hospitality technology
- Serve food and beverages
- Complete operational tasks
- Complete end of shift duties
- Package and label foods
- Present and store appetisers and salads
- Present and store food and clean work area
- Follow procedures for emergency situations
- Complete work process
- Participate in organisational health, safety and security practices
- Maintain personal hygiene
- Follow hygiene procedures and identify food hazards
- Prevent health hazards in the workplace
- Report any personal health issues
- Prevent food contamination
- Provide service to customers
- Communicate with internal and external customers
- Respond to customer complaints
- Provide internal feedback on customer service practices
- Welcome and advise customers for food and beverage
- Take and process orders for food and beverage
- Prepare for on-the-job coaching
- Coach colleagues on-the-job
- Follow-up coaching
- Select ingredients- Sandwiches
- Make sandwiches
- Present and store sandwiches
- Prepare food
- Select food and packaging materials
- Select ingredients – appetisers and salads
- Select, prepare and use equipment
- Portion and prepare ingredients
- Prepare appetisers and salads
- Prepare food for simple dishes
- Prepare for food and beverage service
- Clean and sanitise kitchen equipment
- Clean service-ware and utensils
- Clean and sanitise kitchen premises
- Work safely and reduce negative environmental impacts
- Clear food and beverages
- Select ingredients for non-alcoholic beverages
- Select, prepare and use equipment for non-alcoholic beverages
- Prepare non-alcoholic beverages
- Serve non-alcoholic beverages
- Organise coffee workstation
- Select and grind coffee beans
- Advise customers and take espresso coffee orders
- Extract and monitor quality of espresso
- Undertake milk texturing process for espresso coffee
- Serve espresso coffee beverages
- Clean espresso equipment
Industrial Setting
- Manual Handling
- PPE Usage
- Fire Safety
- Injuries And First Aid
- Resuscitation
- Harassment in the Workplace
- Hazard Reporting
- Risk Assessment
- Workplace Problem Solving
- Whistleblowing
- Diversity, Equity and Inclusion (DEI) Awareness
- Tool Training
- Cross-functional Collaboration
- Occupational Health and Safety Regulations
- Electrical Safety
- Chemical Safety COSHH
- Lockout/Tagout Procedures
- Machine Safety & Usage
- Digital Literacy & Mobile Technology Training
- Forklift Safety
- Scaffold Safety
- Suspended load safety
- Working at heights
- Moving object risks
- Fatigue management
- EWP Rescue and Escape
- Safe Approach Distances (SADS)
- Worksite Traffic Management
- Leading a Tool box talk
- Site safety (Construction)
- Prepare to work safely in the construction industry
- Operate and Maintain Machinery (Construction)
- Hand/Arm Vibration
Leadership/Soft Skills
- Managing Conflicts
- Performance Conversations
- Time Management
- Effective Communications
- Harassment in the Workplace
- Effective Change Management
- Project Management Basic
- KPI reporting
- Chain of Command
- KPI Training
- Stress Management
- Compliance with Regulations and Standards
- Mentorship and Coaching
- Teamwork and Team Building
- Delegation
- Innovation
- Strategic Thinking
- Attention to Detail
- Organisational Skills
- Active Listening
- Adaptability and Flexibility
- Interpersonal Skills
- Decision Making
- Goal Setting
- Presentation Skills
- Negotiation Skills
- Leadership and Supervisory Skills
- Basic Bookkeeping
- Motivating Teams
- Performance Management – Supporting/coaching better performance
- GDPR – Introduction to GDPR
- GDPR – Advanced GDPR
Mining
- Plan and prepare for risk control
- Assess and identify unacceptable risk
- Identify, assess and implement risk treatments
- Communicate the risk treatment processes to relevant personnel
- Complete records and reports
- Complete written records and reports for hazards and actions from risk assessment
- Identify site specific environmental and heritage concerns
- Assess and respond to environmental and heritage concerns
- Work within environmental and heritage guidelines
- Prepare for fire team operations
- Fight or contain fire
- Complete fire team operations
- Audit firefighting installations
- Plan and prepare to perform basic rigging
- Check basic rigging equipment
- Connect basic rigging equipment
- Move and position loads using basic rigging equipment
- Remove basic rigging equipment
- Clean up basic rigging equipment
- Obtain measurements
- Perform basic calculations
- Plan and prepare to handle resources and infrastructure materials and safely dispose of nontoxic materials
- Handle and remove waste
- Conduct housekeeping activities (Handle resources and infrastructure materials and safely dispose of nontoxic materials)
- Plan and prepare for applying operational maintenance skills
- Identify and respond to basic faults in mechanical systems
- Identify and respond to basic faults in electrical systems
- Identify, select and use fasteners
- Conduct housekeeping activities (Apply operational maintenance skills)
- Plan and prepare to use hand and power tools
- Select and use hand tools
- Select and use power tools
- Conduct housekeeping activities (Use hand and power tools _
- Plan route
- Plan and prepare to read and interpret maps
- Conduct navigation
- Plan a route for remote or trackless areas
- Use a compass
- Plan and prepare to navigate in remote or trackless areas
- Plan and prepare for light vehicle operations
- Operate light vehicle
- Carry out operator maintenance
- Prepare to read and interpret plans and job specifications
- Recognise amendments on drawings and job specification
- Recognise symbols and abbreviations
- Locate and identify key features on site plans
- Read and interpret job specifications
- Apply quality systems to own work
- Monitor and report quality standards
- Escape from hazardous situations unaided
- Work effectively with diversity
NDIS
- Seizures – Observing and Reporting
- Living with Seizures
- Epilepsy – Minimising the risk
- Transporting Clients – Prepare and check vehicles and equipment
- Transporting Clients – Ensure faults in vehicle and equipment are remedied
- Transporting Clients – Load, unload and secure vehicle occupants for transportation
- Transporting Clients – Transport patient under routine driving conditions
- People with Disability – Promoting Health
- Disability Awareness
- Disability – Oral hygiene
- Disability – Bullying Awareness for Senior Managers
- Disability – Bullying Awareness for Workers
- Disability Support Workers – Food Safety
- Disability Sector -Impairment
- Disability – Medication Management
- Disability Sector – Slips, Trips, and Falls Awareness Training
Retail
- Engage the customer
- Assist customers
- Identify potentially disruptive customers
- Contribute to a service culture
- Implement actions to defuse and de-escalate potential conflict
- Manage disrespectful, aggressive or abusive customers
- Manage the personal impacts of disrespectful, aggressive or abusive customer behaviour
- Communicate with customers online
- Generate customer loyalty
- Respond to customer difficulties online
- Confirm and respond to workplace requirements
- Source and use information on employment rights and responsibilities
- Respond to security breaches
- Document and report incident
- Process online refunds and exchanges
- Work within organisational requirements
- Use effective work habits
- Identify personal work requirements
- Identify industry specific requirements and preferences
- Develop product and service knowledge
- Explore retail career opportunities and preferences
- Follow food safety program
- Store and handle food safely
- Maintain personal hygiene standards
- Maintain equipment and work area
- Merchandise food products
- Source information on social media and online platforms
- Identify functions provided by social media and online platforms
- Identify suitable social media and online platforms
- Enhance information provided
- Develop plan to maximise sales
- Communicate promotional and marketing activities
- Replenish stock levels
- Maintain stock handling and storage areas
- Accept stock delivery
- Report on product sales within a territory
- Analyse sales targets
- Communicate with the retail team
- Monitor the retail team performance
- Promote the retail team morale
Retail/Hospitality
- Customer Experience Management
- Cash Handling and Register Operation
- Food Safety and Sanitation
- Basic Kitchen Operations
- Loss Prevention
- Sales and Upselling Techniques
- Cross-selling
- Inventory Management
Training and Assessing
- Plan and prepare to conduct assessment
- Customise assessment process
- Prepare candidates
- Collect evidence
- Make assessment judgement
- Review assessment practice
- Organise instruction and demonstration
- Conduct instruction and demonstration
- Check training performance
- Review training performance
Transport
- Chain of Command – Advanced
Transport - Cargo
- Recognise characteristics of OSV cargo and OSVs to ensure the safe transfer and transport of cargo
- Comply with legislative and organisational requirements for safe transfer and transport of OSV cargo
- Take precautions to prevent hazards
- Respond to hazardous situation
- Take precautions to prevent pollution of the environment from the release of liquid or dry bulk cargo
- Prepare for routine maintenance
- Prepare work area
- Carry out routine maintenance on vessel
- Use paints and chemicals
- Stow and maintain tools and equipment
- Prepare to abandon vessel
- Determine operational safety requirements
- Practise survival techniques
- Apply survival techniques
- Operate lifesaving and survival equipment
- Participate in abandon vessel drills
- Carry out fire minimisation procedures
- Follow instructions during response to a fire emergency
- Support post-fire operations
- Recognise safety management system requirements
- Work safely
- Follow workplace procedures for hazard identification, risk assessment and risk control
- Participate effectively in WHS/OHS consultation processes
- Follow emergency procedures
- Prepare to abandon vessel
- Operate lifesaving and survival equipment
- Abandon vessel safely
- Apply survival techniques
- Perform work duties
- Communicate with crew
- Perform basic lookout duties
- Use and maintain ropes
- Operate deck machinery and emergency stops
- Assist in securing vessel at anchor
- Assist in securing and adjusting vessel position during mooring operations
- Assist in securing vessel for sea
- Assist with task aloft and over vessel side
- Assist with safe refuelling operations
- Operate inboard and outboard motors
- Secure vessel on completion of work task
- Maintain inboard and outboard motors
- Identify basic inboard and outboard motor faults
- Carry out fire minimisation procedures
- Follow instructions during response to a fire emergency
- Support post-fire operations
- Determine relevant rules and regulations impacting on work practices
- Comply with industry and professional codes of practice
- Apply legislative and regulatory requirements to the operation of the vessel
- Identify changes in laws and regulations and their implications for vessel operation
- Implement environmental work practices
- Contribute to improved environmental work practices
- Maintain environmental records
- Handle vessel in normal conditions
- Handle vessel in adverse weather conditions
- Handle vessel in emergencies
- Tow and be towed
- Use and maintain ropes
- Secure vessel at anchor
- Secure vessel at a berth
- Check condition and seaworthiness of vessel
- Conduct refuelling operations
Transportation/Tourism
- Navigation and Geographical Awareness
- Vehicle collision awareness
- Operate and Maintain Machinery (Transport)
What's Included
eLearning
Tablet & Mobile Accessible
Assessment
Sharable Badge of Completion*
Assessments
Online Course & Quiz (Free)
Request a Course
Request a course for our team to build and be notified once it’s available
FOR EMPLOYEE TRAINING
Train Your Employees
Faster & Verify Skills
- Cut time on the admin for onboarding
- Verify skills needed for the job
- Maintain high-quality service
- Increase safety
- Avoid prosecution and prevent government fines
FOR ACCREDITED TRAINING
Manage Your Compliance & Simplify Your Processes
- Meet regulatory requirements
- Create, conduct & manage assessments
- Fulfil compliance obligations for funding
- Reduce admin burden
- Transform the learner experience
Companies & Training Organisations Love Cloud Assess for Workplace Skills Training
Great way to manage assessment without all the paperwork. Easy to use, easy to upload evidence, photos, and any additional evidence required.
Rowena Rosevear
Youth Futures
The only way to assess.
Karen Plowman
McDonald's
Assessments in one place! Overall it has saved us a lot of time and effort of printing and filing and keeping of paper copies as per ASQA requirements.
Charlotte Blank
Youth Futures
It’s been a game changer to remove the paper and ensure we can control the training requirements of our national workforce.
Nicoletta Barboutas
Pacific National
What I find impressive is that your data flows at the click of a button. I recommend Cloud Assess to everyone. Cloud Assess has been the best LMS I have ever used.
Duncan Headford
Major Training
We have used Cloud Assess for the last 6 years, and they have been great. Cloud Assess ensures our students can study their courses using the best technology, creating a cutting edge student experience.
Chris Weier
FIT Education
Great program to use. Great service from the team.
Matthew Karamatic
Civil Contractors Federation
0
Years in business
0
Assessments created each year
0
Sheets of paper saved each year
0
Uptime
Get Real-Time Support for Simple & Fast Onboarding
Our experts are happy to assist you every step of the way. We offer a 4-phase onboarding process that will ensure you and your team are set & ready to go.
30 Seconds
Median response time
1 day
Rapid onboarding with certified consultants
98.3%
Support satisfaction rate
Effortlessly Integrate Into Your Existing Workflow With A Zapier Integration Across 5000+ Apps
Use Cloud Assess with the software you already use. Integrate with various HR &
Student Management Systems, payment systems & CRMs.
Can’t find your tool? Contact us for custom integration.
Deliver Your Skills Training Without Compromise
