Course Library > Customer Focus
Contribute to a Service Culture
INDUSTRIES
Retail
Country/Region
All
intended audience
All
Skills
Customer Service, Communication
Course Length
Short Course
level
Entry
Assessment style
Online
Average completion time
45 mins
Accredited
Accredited
Course Excerpt
The course is designed to equip learners with the essential skills and knowledge needed to deliver quality customer service in a retail setting. It focuses on developing a service-oriented mindset, maintaining a welcoming customer environment, seeking assistance when needed, and contributing to continuous improvement in customer service standards.
Course Impressions
Activities
What’s Included
Assessments
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