Diversity and inclusiveness for support workers

Diversity and inclusiveness for support workers

INDUSTRY

Aged Care, Disability Sector

CATEGORY

Refresher Module

LEVEL

Entry

AVG COMPLETION TIME

40 mins

Expert Led

Developed by Australian Experts

Up To Date

Updated as standards and regulations change

Compliant

Comply with ethical and legal obligations

Self Paced

Complete in the flow of work

What You’ll Learn

  • Australia’s diverse population
  • Diversity in aged care and disability services
  • Rights and responsibilities relating to diversity
  • How to develop your own cultural awareness
  • Legislation around discrimination and public service.

Course Overview

This training explores working with diverse and inclusive populations in Australia’s aged care and disability sectors. This module focuses on the rights and responsibilities of both workers and clients, including relevant anti-discrimination legislation.

You will learn about Australia’s cultural diversity and CALD backgrounds, key concepts such as stereotyping, prejudice, discrimination, rights, dignity, equality, and the balance of needs versus rights. The course also covers cultural awareness, inclusion, legal guidelines, and culturally appropriate work practices, highlighting the benefits of diversity in the workplace and how to provide respectful, inclusive support.

Course Activities

Introduction

  • Course Overview
  • Lessons

  • Australia’s diverse backgrounds
  • Culturally and Linguistically Diverse backgrounds (CALD)
  • Workplace diversity
  • Key concepts and definitions to know
  • Case studies
  • Cultural diversity in Australia
  • Cultural Awareness and inclusion
  • Legislation
  • Culturally appropriate work practices
  • Conclusions

  • Course Quiz
  • Meet Your Course Authors

    AC

    Anne Cockrenn

    AMC Resources

    30+ years of experience in aged care and education, combining her background as a Registered Nurse, Trainer, and an RTO owner and Director for 19 years to develop practical, client-focused training resources.

    VC

    Vera Cockrenn

    AMC Resources

    20+ years of experience in NDIS policy development and Indigenous disability advocacy, combined with 15+ years of experience in Community engagement and culturally responsive service delivery.

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