Active Listening Course

Active Listening Course

Active Listening - Free Training Course - Cloud Assess

Active Listening Course

INDUSTRIES

Country/Region

intended audience

level

Assessment style

Average completion time

eLeaning

Assessments

Mobile Friendly

Completion badge

WHAT YOU’LL LEARN

  • Understand the essence of active listening over mere hearing, focusing on genuine engagement with the speaker.
  • Discover the components of active listening, including being fully present and utilising nonverbal cues to show engagement.
  • Learn the benefits of active listening, such as strengthened relationships, improved problem-solving, and enhanced empathy.
  • Develop skills for better communication, including asking clarifying questions and using verbal affirmations to encourage dialogue.
  • Assess and reflect on your active listening skills to identify strengths and areas for improvement.
  • Implement techniques to improve your active listening abilities, creating a conducive environment for effective communication.
  • Evaluate your progress in active listening through self-assessment and feedback from others, aiming for continuous improvement.

COURSE OVERVIEW

Embarking on this Active Listening course offers participants the opportunity to delve deep into the art of effective communication, honing skills that are pivotal in both personal and professional contexts. Through a series of engaging lessons, learners will grasp the fundamentals of active listening, a communication technique that goes beyond mere auditory perception to include full engagement with the speaker, showcasing empathy, concentration, and an open-minded approach. This course is designed to equip learners with the ability to differentiate between passive hearing and the more immersive active listening, emphasising the importance of body language, eye contact, and emotional intelligence in establishing meaningful connections and fostering mutual understanding.

Explore practical techniques and strategies to overcome common listening problems, enhancing participants’ listening mindset through active participation and empathy. Learners will explore various listening styles, with a focus on empathetic listening as a tool for building stronger personal relationships and professional collaborations. This course not only highlights the significance of active listening in improving communication skills but also provides a solid foundation for participants to become active listeners themselves, ready to apply these skills in a range of scenarios to achieve positive outcomes and advance their personal and professional growth.

COURSE PREVIEW

COURSE ACTIVITIES

Introduction

Introduction to Active Listening

Lessons

Components of Active Listening
Benefits of Active Listening
Assessing and reflecting on Active Listening skills

Conclusions

Quiz
Summary

1

ENROL

Enrol yourself or your team into our free course to upskill now

2

CERTIFICATE

Access your certificate which can be added to your LinkedIn profile.

3

EXPLORE

Explore our platform to improve your training and assessments outcomes!

ASSESSMENT OPTIONS

Online Course & Quiz

Written Assessment & Marking

Practical & Evidence Assessment

CERTIFICATIONS

Upon completion you will be issued with a course certificate which will be saved in your account and can be shared on Linkedin under your Licenses & Certifications.

Other courses that might interest you

1612 1070 Ronan Bray