This free course on Empowering Your Colleagues for Success is a highly interactive programme designed to equip team leaders and managers with key coaching skills to develop colleagues on the job, enhancing their performance and confidence within the hospitality industry. Through a series of coaching sessions delivered in person or in small groups, participants will learn effective coaching techniques, such as active listening, observation, and effective questioning, tailored to meet individual needs and organisational goals. This approach not only fosters a culture of continuous improvement and self-awareness but also prepares colleagues for future development, ensuring they are well-equipped to navigate organisational procedures for workplace excellence.

Participants will also have the opportunity to practise these coaching skills in a supportive environment, encouraging open communication and the sharing of greater insights into the coaching process. By the end of this course, attendees will have developed an action plan to coach colleagues effectively, using a coaching style that builds trust and promotes understanding. This programme is essential for those waiting to transform their coaching style, enabling them to deliver constructive and supportive feedback that motivates their teams towards success. Through developing essential skills and knowledge, this course promises to enhance employee development and team performance, making it a must-attend for managers and team leaders committed to empowering their colleagues.