Course Library > Organisational Requirements
Confirm and Respond to Workplace Requirements
INDUSTRIES
Retail
Country/Region
All
intended audience
All
Skills
Customer Service, Communication
Course Length
Short Course
level
Entry
Assessment style
Online
Average completion time
45 mins
Accredited
Accredited
Course Excerpt
As a retail professional, understanding and meeting workplace requirements is vital for delivering exceptional service and achieving business objectives. Effective communication is essential, and this course will help you identify communication channels, seek information to provide accurate assistance to customers, resolve workplace conflicts and embracing constructive feedback.
Course Impressions
Activities
What’s Included
Assessments
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