This training explores how to understand and respond to behaviours of concern in people living with dementia. It explains how behaviour can be a way of communicating unmet needs and shows how to use a problem-solving approach to respond in supportive and respectful ways. The course looks at different types of behaviours and how to provide support that focuses on the individual rather than the disease.

By the end of this training, you will understand that behaviour often communicates a need and learn how to respond in ways that maintain dignity and respect. You will be able to assess behaviours, plan safe and effective responses, and provide support that is tailored to the person’s needs and preferences. This training will also help you to support the emotional, spiritual and psychological wellbeing of people living with dementia, in line with the Aged Care Quality Standards.to communicate, and that often it is an unmet need that is being signalled.