Documentation for support workers

INDUSTRY

Aged Care, Disability Sector

CATEGORY

Refresher Module

LEVEL

Entry

AVG COMPLETION TIME

40 mins

Expert Led

Developed by Australian Experts

Up To Date

Updated as standards and regulations change

Compliant

Comply with ethical and legal obligations

Self Paced

Complete in the flow of work

What You’ll Learn

  • How to document client information accurately and concisely
  • Use industry-standard abbreviations in documentation
  • Write objective and factual notes
  • Document refusal of care appropriately

Course Overview

As a support worker, you will be required to document your client’s progress and complete a number of charts such as medication charts, food charts, pain charts and sleep charts. It is your responsibility to document these concisely and using language that is factual, using industry standard abbreviations and writing styles. Your notes are a legal document that may be used in a court of law, so it is imperative that you follow the guidelines in this module. This module is part of an award-winning suite of products designed to keep your workplace safe.

Course Activities

Introduction

  • Course Overview
  • Lessons

  • The importance of accurate documentation
  • The extent of problems when documentation is inaccurate
  • How to write objectively
  • How to write concise and appropriate notes
  • Documenting refusal of care
  • Conclusions

  • Course Quiz
  • Meet Your Course Authors

    AC

    Anne Cockrenn

    AMC Resources

    30+ years of experience in aged care and education, combining her background as a Registered Nurse, Trainer, and an RTO owner and Director for 19 years to develop practical, client-focused training resources.

    VC

    Vera Cockrenn

    AMC Resources

    20+ years of experience in NDIS policy development and Indigenous disability advocacy, combined with 15+ years of experience in Community engagement and culturally responsive service delivery.

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