Course Library > Customer Focus
Engage the customer
INDUSTRIES
Retail
Country/Region
All
intended audience
All
Skills
Customer Service, Communication
Course Length
Short Course
level
Entry
Assessment style
Online
Average completion time
45 mins
Accredited
Accredited
Course Excerpt
This course is designed to equip learners with the essential skills and knowledge to effectively engage customers in a retail setting, through polite and friendly greetings and effective customer communication skills.
Course Impressions
Activities
What’s Included
Assessments
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