In this course, you will learn the difference between privacy and confidentiality and what these concepts mean in your role as a healthcare worker. The training explores what client information can be shared, with whom, and under what circumstances. You will also learn about the legal exceptions where confidentiality cannot be maintained, who to consult in these situations, and your professional obligations when handling sensitive information.

This award-winning course provides essential knowledge that every worker in aged care, disability or healthcare must understand to ensure safe, ethical, and lawful practice.