Provide Internal Feedback On Customer Service Practices

Provide Internal Feedback On Customer Service Practices

Restaurant manager giving waiter feedback sitting at a table in cafe

Provide Internal Feedback On Customer Service Practices

INDUSTRIES

Hospitality – Food & Beverage

Country/Region

All

intended audience

All

Skills

Communication, Customer Service

level

Entry

Assessment style

Formative & Summative

Average completion time

45 mins

Course Length

Short course

Course Excerpt

Regularly seeking and acting upon internal feedback demonstrates an organisation’s commitment to providing exceptional customer service and staying responsive to evolving customer needs and expectations.

Course Impressions

Activities

  • Course Overview
  • Feedback Fuel: Empowering Excellence in Hospitality
  • Improvements on Ongoing Internal Feedback on Practices, Policies, and Procedures
  • Empowering Change Through Internal Feedback
  • Quiz
  • Summary

What’s Included

  • eLearning
  • Assessment
  • Access on tablet and mobile
  • Shareable badge of completion*

Assessments

  • Online Course & Quiz FREE
  • Written Assessment & Marking PREMIUM
  • Practical & Evidence Assessment PREMIUM

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