Respond To The Patient’s Needs And Reactions

Respond To The Patient’s Needs And Reactions

Radiographer reassuring senior man going into CT scanner in hospital

Respond To The Patient’s Needs And Reactions


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  • Learn how to recognise and address anxiety in patients, using clear, empathetic communication and active listening to provide reassurance and support.
  • Acquire skills to identify and report challenging behaviours, maintaining a safe and respectful healthcare environment.
  • Develop the ability to report observations of concern regarding a patient’s status, ensuring patient safety and effective medical care.
  • Gain proficiency in employing non-verbal communication techniques to foster a sense of security and trust with patients.
  • Master the process of providing detailed documentation and following organisational protocols for reporting incidents and concerns.
  • Understand the importance of offering clear, concise information to patients about procedures, reducing anxiety related to uncertainty.
  • Learn to collaborate effectively with Medical Imaging Professionals and other healthcare providers to enhance patient care.


This course, designed for Allied Health Assistants and practitioners, focuses on enhancing the skills and knowledge necessary for responding effectively to patients’ needs and reactions within clinical practice. By delving into the crucial aspects of providing support to anxious patients, reporting challenging behaviour, and observing signs of a deteriorating patient, learners will gain a comprehensive understanding of how to assess and address patient concerns with empathy and professionalism.

The content is meticulously structured to ensure practitioners can extend their capabilities in clinical settings, offering an invaluable opportunity to improve patient care through effective communication, understanding patient needs, and engaging with colleagues and resources to ensure a supportive environment.

Learners will explore the application of these skills through practical scenarios and simulation, reflecting on their responses to ensure they align with the latest guidelines and research in healthcare. The course is open to individuals looking to improve their proficiency in recognising signs of patient distress, enabling them to provide a level of care that considers the patient’s mental and physical state.

Through this learning journey, participants will have access to a wealth of resources and gain the confidence to make informed decisions, provide reassurance, and collaborate effectively with medical imaging professionals and nursing staff. This course is not just about acquiring information; it’s about transforming practice, enhancing patient support mechanisms, and fostering a community of care that values patient safety and wellbeing.




  • Course Overview


  • Provide Support To Anxious Patient
  • Report Challenging Behaviour Of Patient
  • Report Observations Of Concern


  • Quiz
  • Summary


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Upon completion you will be issued with a course certificate which will be saved in your account and can be shared on Linkedin under your Licenses & Certifications.

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