Sales and Upselling Techniques Course

Sales and Upselling Techniques Course

Sales and Upselling - Free Training Course - Cloud Assess

Sales and Upselling Techniques Course





intended audience



Communication, Teamwork, Thinking, Empathy

Course Length

Short Course



Assessment style


Average completion time

45 mins


Not Accredited


Not Verified

Course Excerpt

In an ever-evolving marketplace, the role of a proficient salesperson transcends beyond traditional selling, gravitating towards fostering relationships and building trust with clients. The “Sales and Upselling Techniques” course is meticulously designed to cultivate in individuals the art of selling and upselling, thereby paving a path for sustainable business growth and increased revenue. Tailored to suit individuals from all walks of life, it does not matter if you are a newbie exploring the sales terrain or a veteran looking to hone your skills further; this course offers invaluable insights for everyone.

Course Outline

Beginning with the foundational principles of sales, we will gradually steer you towards more advanced techniques, focusing extensively on the finer nuances of upselling. A blend of theoretical knowledge and practical examples will facilitate a deep understanding, allowing you to implement the acquired skills in real-life scenarios efficiently.

The course encompasses various modules, including:

  • Understanding your customer’s needs
  • Developing a persuasive sales narrative
  • Mastering the art of upselling without being pushy

Our expert faculty, boasting of years of experience in the field, promises engaging and interactive sessions, which will be a vibrant learning experience, fostering a culture of continuous learning and improvement.

Who Should Attend?

Whether you are an entrepreneur looking to expand your business, a professional aspiring to climb up the corporate ladder, or someone keen on exploring the dynamic world of sales, this course is your golden ticket. It encourages individuals to bridge skill gaps and emerge as confident, competent sales personnel ready to take on the world.

Empower yourself with this free course, addressing your skill gaps and giving your career the boost it rightfully deserves.

Course Impressions


  • Introduction to Sales Techniques
  • Building Rapport and Effective Communication
  • Understanding Customer Needs
  • Upselling Strategies
  • Overcoming Objections and Closing the Sale
  • Customer-Centric Selling
  • Ethical Practices in Sales
  • Quiz
  • Summary

What’s Included

  • eLearning
  • Assessment
  • Access on tablet and mobile
  • Shareable badge of completion*


  • Online Course & Quiz FREE
  • Written Assessment & Marking PREMIUM
  • Practical & Evidence Assessment PREMIUM

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