Serve Food And Beverage Course

Serve Food And Beverage Course

Waitress serving coffee to a customer in cafe

Serve Food And Beverage Course

INDUSTRIES

Hospitality – Food & Beverage

Country/Region

All

intended audience

All

Skills

Communication, Teamwork, Time Management

level

Entry

Assessment style

Formative & Summative

Average completion time

45 mins

Course Length

Short course

Course Excerpt

Promptly recognising and addressing delays or deficiencies in service is a fundamental pillar of delivering exceptional customer experiences within the food and beverage hospitality industry. It encompasses the ability to identify and rectify issues swiftly, ensuring that guests’ needs are met and their expectations exceeded

Course Impressions

Activities

  • Course Overview
  • Collecting and Checking Orders
  • Recognising Delays and Deficiencies
  • Techniques for Carrying and Placing Plates
  • Checking Customer Satisfaction
  • Advising and Reassuring Customers
  • Quiz
  • Summary

What’s Included

  • eLearning
  • Assessment
  • Access on tablet and mobile
  • Shareable badge of completion*

Assessments

  • Online Course & Quiz FREE
  • Written Assessment & Marking PREMIUM
  • Practical & Evidence Assessment PREMIUM

Other courses that might interest you

2560 1707 Cloud Assess