Serve Food And Beverage Course

Serve Food And Beverage Course

Waitress serving coffee to a customer in cafe

Serve Food And Beverage Course

INDUSTRIES

,

Country/Region

intended audience

level

Assessment style

Average completion time

eLeaning

Assessments

Mobile Friendly

Completion badge

WHAT YOU’LL LEARN

  • Proper techniques for collecting and checking orders to ensure accuracy and presentation.
  • Prompt recognition and resolution of delays or deficiencies in service to enhance customer satisfaction.
  • Techniques for carrying and placing plates efficiently and professionally.
  • Methods for checking customer satisfaction to tailor services and offerings to individual preferences.
  • Strategies for advising and reassuring customers about delays or issues, maintaining clear communication and managing expectations effectively.

COURSE OVERVIEW

In this comprehensive food and beverage service course, learners gain essential skills and knowledge to excel in hospitality roles, ensuring great dining experiences for customers. Through modules like Collecting and Checking Orders, Recognising Delays and Deficiencies, and Techniques for Carrying and Placing Plates, students access professional food and beverage service skills.

They learn to deliver exceptional service, manage customer satisfaction, and handle payments efficiently. With an emphasis on food safety and presentation, students develop the technical skills necessary to thrive in the catering industry. Throughout the course, learners receive additional support to progress and achieve qualifications in beverage service supervision and other hospitality-related areas.

By completing this course, students not only gain essential skills for employment but also access opportunities to further develop their education in the hospitality industry. With a focus on delivering top-tier service in an award-winning restaurant setting, learners develop the skills and confidence to serve food and beverages with professionalism and precision.

From serving hot and cold beverages to managing menu design and customer satisfaction, this course equips students with the expertise needed to succeed in the dynamic hospitality landscape. With a blend of theoretical knowledge and practical application, learners emerge prepared to deliver outstanding service and contribute positively to any food and beverage establishment.

COURSE PREVIEW

COURSE ACTIVITIES

Introduction

  • Serve Food and Beverage

Lessons

  • Collecting and Checking Orders
  • Recognising Delays and Deficiencies
  • Techniques for Carrying and Placing Plates
  • Checking Customer Satisfaction
  • Advising and Reassuring Customers

Conclusions

  • Quiz
  • Summary
1

ENROL

Enrol yourself or your team into our free course to upskill now

2

CERTIFICATE

Access your certificate which can be added to your LinkedIn profile.

3

EXPLORE

Explore our platform to improve your training and assessments outcomes!

ASSESSMENT OPTIONS

Online Course & Quiz

Written Assessment & Marking

Practical & Evidence Assessment

CERTIFICATIONS

Upon completion you will be issued with a course certificate which will be saved in your account and can be shared on Linkedin under your Licenses & Certifications.

Other courses that might interest you

2560 1707 Gianpiero Rusconi