Conflict Management Matrix

The Conflict Management Matrix is a crucial tool for organisations striving to navigate and resolve workplace conflicts effectively. This template provides two structured approaches to conflict resolution, helping you determine the best strategy based on the importance of the issue and the relationship involved. By using this matrix, you can identify the most appropriate conflict management style—whether it’s Force, Avoid, Compromise, Collaborate, or Accommodate—ensuring a balanced approach that considers both the significance of the conflict and the value of maintaining relationships.