- RTO
- Community Services
How FEC Moved 1,500 Students from Paper to Platform
Fremantle Education Centre (FEC) is a private, non-profit RTO in its 50th year, delivering vocational education to up to 1,700 students annually. Paper-based assessment processes were creating compliance risks, version control issues and gaps in student support. Cloud Assess replaced those manual processes with a centralised platform for assessments, feedback and enrolment management, resulting in 100% regulatory compliance and real-time student support that upholds FEC’s reputation for quality education.
1,500+
Students managed through a single platform each year
50%
Reduction in printing infrastructure
Real-Time
Student feedback delivered 24/7
100%
Compliance with regulatory standards maintained
"Cloud Assess is at the core of everything we do. Our reputation for strong student support depends on its ability to provide immediate, fluid feedback."
PB
Penny Brereton
Compliance & Support Manager
- The Journey
From paper to compliant and connected
Paper-based assessments creating compliance and support gaps
FEC was managing assessments, records and student communications manually, with limited transparency into whether students and trainers were working from the correct document versions. With students attending face-to-face only one day per week, the inability to provide timely feedback between sessions was a genuine risk to student outcomes and FEC’s reputation. Version control failures meant outdated materials could reach students or auditors, and the administrative burden of printing and managing paper records placed unnecessary strain on staff.
- Paper-based assessments lacked transparency and full audit trails
- Version control failures risked outdated materials reaching students
- No way to support students working on assessments outside class hours
- Two large printers handling high print volumes across 1,500 to 1,700 students
- Manual admin processes increased staff workload and error risk
One centralised platform for assessments, compliance and support
Cloud Assess replaced FEC’s paper-based workflows with a single platform covering assessment delivery, student feedback, record keeping and enrolment management. Integration with their Student Management System, PowerPro, streamlined how student outcomes and withdrawals are processed, reducing manual handling. Assessors can now provide feedback directly within the platform, with automated workflows pushing responses back to learners in real time. Version control is managed centrally, ensuring every student and trainer is always working from the current assessment.
- Full integration with PowerPro SMS for streamlined enrolment and outcomes
- Real-time feedback delivered to students directly within the platform
- Centralised version control ensures all users access current assessments
- Comprehensive student timeline and Record Control supports audit readiness
- Accessible from any location, supporting students working outside class hours
100% compliance maintained and student support transformed
Since implementing Cloud Assess, FEC has maintained 100% compliance with regulatory standards, with full assessment transparency available for auditors at any time. The ability to communicate and provide feedback through the platform has been a significant shift for students who attend in person only one day per week, with real-time support now available throughout the week. Printing demand dropped substantially, with two large printers replaced by a single smaller unit, reducing both costs and environmental impact. FEC is continuing to explore the platform’s full capability, with further gains expected as adoption deepens.
- 100% compliance with regulatory standards consistently maintained
- Real-time student support delivered outside of face-to-face class time
- Printing infrastructure reduced from two large printers to one small printer
- Auditors have access to complete, version-controlled assessment records
- Cloud Assess in Action
From paper folders to compliant, connected student support
From paper-based assessments and version control headaches to a centralised platform that keeps 1,500 to 1,700 students supported, compliant and connected, all from a single system accessible anywhere.
Supporting the Student Experience
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