- Case Study
- Mining
How Access Mining Transformed Safety & Skills Assurance With Cloud Assess
Access Mining needed a training and competency platform built for the realities of underground mining, where connectivity is unreliable, paper-based systems are impractical, and compliance demands are high.
By implementing Cloud Assess from day one, they eliminated paperwork entirely, built all learning and assessment content natively within the platform, and equipped their team to capture high-quality photo and video evidence underground using offline capability. The result is a scalable, audit-ready operation with real-time competency visibility for supervisors, significantly reduced admin load, and a stronger foundation for workforce development.
100%
Offline-capability underground
2x
Evidence quality with photo and video capture
0
External content developers needed
100%
Paperwork eliminated
"Supervisors need to know instantly who’s competent, who needs supervision, and who can work independently. Cloud Assess gives us that clarity."
NH
Nelson Hearn
Zero Harm Manager, Access Mining
- The Journey
From paper to powerful
Underground Complexity Demanding a Smarter Training Approach
Access Mining entered the underground metalliferous mining sector with a clear ambition to build a modern training and competency framework from day one. However, the realities of deep-underground work created operational pressures that traditional paper-based and online-only systems simply couldn’t handle, from zero connectivity underground to heavy manual admin and limited visibility of workforce competency.
-
No reliable connectivity underground. Most work areas had no internet access, ruling out any platform that depended on a live connection.
-
Crushing admin burden. Trainer/assessors were manually entering hundreds of competencies each week, an error-prone and time-consuming process that pulled focus from actual training.
-
No real-time competency visibility. Supervisors lacked immediate insight into who was competent, who needed supervision, and who could be safely assigned to specific tasks.
-
Paper-based assessments creating risk. Physical documents caused delays, version issues, lost records, and wasted time travelling above ground to complete admin.
-
Compliance confidence at stake. Without reliable, audit-ready digital records, Access Mining risked gaps during client audits and regulatory checks.
A Fully Digital Ecosystem Built for Underground Work
Access Mining implemented Cloud Assess from day one, replacing paper-based workflows with a digital training and competency platform designed for the demands of underground mining. The team built all content natively within the platform, leveraged offline capability for deep-underground work, and gave supervisors real-time visibility of workforce competency.
-
Digital-first framework with full internal control. All learning and assessment resources are built, edited and maintained in-house within Cloud Assess, with no paperwork and no reliance on external content developers.
-
Native content creation. Interactive SCORM modules, multimedia learning and practical assessments are created directly inside the platform, streamlining development and removing the need for external tools.
-
Reliable offline capability for underground work. Learners download checklists before going underground and submit on return, while assessors pre-check out assessments, capture photo and video evidence below ground, and sync everything upon resurfacing.
-
High-quality evidence collection. Photos and short videos replaced lengthy written notes, improving clarity, accuracy and audit defensibility with far less effort.
-
Live competency visibility for supervisors. Real-time matrices update automatically, giving supervisors immediate clarity on who is competent, who needs supervision and where gaps exist.
Immediate Efficiency Gains and Lasting Compliance Confidence
Cloud Assess delivered measurable impact across Access Mining’s operations from day one. By eliminating paper and automating key processes, the team dramatically reduced admin load, strengthened evidence quality, and gave supervisors real-time workforce visibility, all while building a scalable training model ready to grow with the business.
-
Significant reduction in admin load. Removing paper eliminated double-handling and manual data entry, freeing trainer/assessors to focus on coaching and competency development instead of paperwork.
-
Higher-quality, defensible evidence. Photo and video capture improved assessment accuracy and reliability, giving the team greater confidence during internal checks and external audits.
-
Instant operational visibility. Supervisors gained real-time insight into each worker's skills, authorisations and supervision requirements, supporting safer task allocation underground.
-
Stronger audit readiness. Automated version control, digital records and complete evidence trails removed compliance guesswork and reduced audit stress.
-
A scalable, sustainable training model. A smoother pathway from trainee to competent operator strengthened workforce capability, reduced waste and built a foundation that evolves with industry demands.
- Cloud Assess in Action
See how Access Mining uses the platform
From offline assessments underground to real-time competency visibility on the surface, here’s how Access Mining built a fully digital training operation from day one.
Why Access Mining Went Digital From Day One
Capturing Real-World Evidence with Cloud Assess
Training and Assessing Offline with Cloud Assess
More Customer Stories
- Case studies, Construction, Education, Food & Beverage, Logistics, Manufacturing, Mining, RTO
- Case studies, Construction, Mining
Make training compliance feel impossibly easy, with Cloud Assess.
Join millions of users across RTOs, mining, construction, healthcare, and aged care who trust Cloud Assess.