- Employee & Member Training
- Construction
- VET
- Fire Safety & Prevention
How FPA Australia Saved Thousands & Improved the Learner Experience
FPA Australia, the national peak body for the fire protection industry, uses Cloud Assess as its central platform for learning resources, assessments, communications, and practical evidence collection. By bringing these functions together in one system, the organisation has reduced administrative effort, improved the learner experience, and gained greater visibility of learner progression. In just over 12 months, FPA Australia has saved thousands in external service costs, streamlined content management, and transformed practical assessment delivery through simple, video-based evidence submission.
350
active learners supported across units and qualifications
Thousands
saved in material update and service fees
30 Minute
practical videos uploaded, no file-size limits
1 Platform
for 1:1 messaging, assessment and CPD
"The student and trainer experience around the practical piece has been an amazing improvement for both parties."
PV
Pierrin Vogeli
National Training Manager, FPA Australia
- The Journey
From a rigid system to a fit-for-purpose solution
The old system made simple things hard
FPA’s previous LMS made everyday tasks harder than they needed to be. It offered limited insight into learner activity, so trainers had less to draw on when reconnecting with a student. Managing content was just as cumbersome, since fixing even a small error meant a slow, costly request to an external provider. Communication sat across email, SMS and phone with no single place to bring it together, and the platform’s upload limits made it hard to capture the video evidence central to practical assessment
- Previous LMS gave limited insight into learner progress
- Reconnecting with stalled learners took longer
- Every material fix meant slow, costly provider requests
- Upload limits blocked long practical assessment videos
- Communication scattered across email, SMS and phone
One platform for materials, evidence and every conversation
Cloud Assess became FPA’s primary LMS, centralising student resources, assessment and communication in a single space. The team gained full in-house control to edit and redeploy materials, with automatic version control pushing corrected content out to students. Unlimited file sizes meant long workplace videos could be uploaded directly, ending the awkward edits and workarounds of the old system. Built-in chat, automated reminders and device compatibility made it easy for busy, on-the-go technicians to learn and submit evidence anywhere.
- Full in-house control of materials with automatic version control
- Unlimited file sizes for long practical assessment videos
- Built-in chat captures trainer-student conversations in one place
- Device compatible for on-the-go CPD and vocational learning
- Automated reminders remove manual follow-up from admin
Thousands saved, with full control and visibility restored
FPA has saved thousands in service fees by handling material changes in-house rather than paying an external provider for every edit. Trainers now have clear oversight of progress, access and engagement, and all learner communication is captured as a compliant written record in one place. The practical assessment experience has been transformed, with 30-minute workplace videos uploaded directly and no more editing workarounds. A monthly view of activity is already helping the team read learner behaviour and seasonal patterns across the year.
- Thousands saved in material update and service fees
- Trainers now see progress, access and engagement clearly
- 30-minute workplace videos uploaded without workarounds
- All learner communication captured as a compliant written record
- Cloud Assess in Action
From clunky video workarounds to seamless evidence, anytime anywhere
Hear from National Training Manager, Pierrin Vogeli.
The Challenges FPA Australia Faced Before Cloud Assess
How FPA Australia Improved Their Processes With Cloud Assess
What Makes Cloud Assess a Great LMS for Frontline Training & Assessment?
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