Fatigue Management Course

In this course, you will learn what fatigue management is. You will also learn the basics of how to avoid fatigue and avoid an accident in the workplace.

EWP Rescue and Escape Course

Working at heights using Elevated Work Platforms (EWPs) can be a challenging and potentially hazardous task. It is crucial for workers to be prepared and trained in EWP rescue and escape procedures to ensure their safety in the event of an emergency. This course aims to provide essential knowledge and guidelines for EWP operators and workers to respond effectively during rescue and escape situations.

Vehicle Collision Awareness Course

This course aims to provide individuals working in industrial settings with an understanding of vehicle collision awareness. It aims to highlight the unique risks associated with operating vehicles in industrial environments, identify common causes of collisions, and provide strategies for preventing accidents.

Safe Approach Distances (SADS) Course

Working at heights using Elevated Work Platforms (EWPs) can be a challenging and potentially hazardous task. It is crucial for workers to be prepared and trained in EWP rescue and escape procedures to ensure their safety in the event of an emergency. This course aims to provide essential knowledge and guidelines for EWP operators and workers to respond effectively during rescue and escape situations.

Leading a Tool box talk Course

This course is designed to provide participants with the necessary skills and knowledge to effectively lead a toolbox talk. A toolbox talk is a short safety meeting held at the beginning of a work shift or before commencing a specific task. The purpose of a toolbox talk is to discuss and reinforce safety procedures, address potential hazards, and promote a culture of safety within the team.

Managing Safety

Managing Safety with this free online course. Gain comprehensive knowledge to manage safety effectively in your workplace.

Safe Food Preparation in Aged Care Settings

Learning critical knowledge and skills in food safety during preparation in aged care settings. The course delves into personal hygiene, safe food storage and handling, kitchen sanitation, allergen management, and precise meal preparation.

Assist Customers

Customer engagement is one of the building blocks of positive customer experience. In this course, you will gain essential knowledge and skills you need to engage your customers in an impactful and memorable way. Back to basics…we will explore the art of greetings, learn techniques for effective communication and explore ways to adapt our communication style to customers from diverse backgrounds.

Confirm and Respond to Workplace Requirements

As a retail professional, understanding and meeting workplace requirements is vital for delivering exceptional service and achieving business objectives. Effective communication is essential, and this course will help you identify communication channels, seek information to provide accurate assistance to customers, resolve workplace conflicts and embracing constructive feedback.

Document and report incident

Learn how to create comprehensive documentation and report incidents of customer misbehaviour in the retail workplace.