Remembering the Human in Modern Learning Experiences

Remembering the Human in Modern Learning Experiences

The landscape of education and learning delivery has evolved significantly over the years. Remember when the only way to deliver was in a classroom or workplace setting? Now learners have a plethora of options to suit their preferences, schedules and learning styles. However, as digital tools become more prevalent, we must keep in mind the human element of modern learning.

Video from our webinar: 2024 Trainer’s Playbook: Balancing the Human Touch with Tech Excellence

Evolution of Online Learning and the invention of Digital Assessment Solutions

Online learning and digital assessment solutions have significantly evolved from their origins. Initially serving as basic platforms for storing and distributing learning materials, they struggled to meet the diverse needs of Vocational Education and Training (VET) and Workplace Training & Assessment effectively.

Essentially acting as storage platforms akin to paper or portals, digital platforms fell short of providing satisfactory user experiences. However, with the emergence of smartphones and tablets, user expectations shifted towards simpler and more intuitive software.

In response, specialised software tailored to specific training requirements has emerged, aiming to enhance user engagement and effectiveness. This evolution has also given rise to blended or hybrid learning approaches, combining multiple methods to enhance effectiveness.

Blended Learning: Elevating the Learning Experience

Blended learning plays a pivotal role in modern education. While some may assume that exposing learners solely to eLearning content suffices, the reality is more nuanced. Merely completing an online quiz does not adequately equip learners with hands-on skills, such as those required for professions like plumbing. In these cases, a true blended learning approach is indispensable. Blending online and face-to-face elements seamlessly ensures accessibility, evidence capture, and comprehensive assessment in line with the Principles of Assessment.

So how do you select software that keeps the human element of learning alive?

students experiencing blended elearning approach

Key Elements of a Human-Centric Solution

Considering these factors, here are the key elements to seek in a tailored solution that places emphasis on human-centric design and delivers the best experience.

Dynamic Authoring

If trainers can’t effectively deliver training, the experience and outcomes will not be great. Hence, flexibility when it comes to the design of learning materials and assessments is key. Look for solutions that offer dynamic authoring including a drag-and-drop assessment builder rather than a generic solution with pre-built templates that only cater to specific needs.

Flexible Assessments

Within the VET sector, the key to going digital is to have the ability to create flexible assessments that provide an accurate measurement of skills, support Training and Assessment Strategies (TAS), meet unit requirements and ensure RTO compliance requirements are met. Find a solution built for VET that has considered the surplus of ways to assess and capture evidence plus the need for strict version control and quality checking.

Learner Journeys

Learner Journeys are automated pathways to give the learner a better way to engage in deliberate learning. We’ll sometimes enter a ‘learning limbo’ while we decide what to do next after completing a module – or while waiting on a busy trainer to plan the next move. Training journeys are a great way to keep everyone on track.

User-Specific Dashboards

Another cause of learning limbo is the myriad of distractions learners face when using a digital platform. We discovered that some platforms require over 20 clicks to commence learning. It should take no more than 2 or 3. User-specific dashboards help to eliminate these distractions and provide the learner with a short, distraction-free path to digital learning.

Learner Support

Providing adequate support is essential for a successful learning experience. Just like in traditional classroom settings where learners could raise their hands or approach the instructor after class, modern learning platforms should offer similar opportunities for support. Look for solutions that incorporate messaging, forums, and embedded feedback in their assessments to facilitate effective communication and assistance for learners when needed.

Micro-Learning Opportunities

Offering ample practical learning is crucial to provide context and support your training and assessment strategies. However, it’s important to recognise that there’s no one-size-fits-all approach to training, as various factors can impact individuals’ learning abilities. For instance, some employees may have conditions like dyslexia or ADHD that affect their learning, while others may struggle to allocate time and focus amidst their daily workload.

Providing microlearning or breaking learning into smaller, 30-minute intervals has been proven to enhance cognition and recall, catering to diverse learning needs effectively. Not only that but these easy-to-digest learning opportunities often offer microcredentials. This approach empowers learners to quickly gain and demonstrate new skills, enhancing their professional growth.

At Cloud Assess, we understand the value of microlearning and have created a vast catalogue of online courses to leverage these benefits and earn micro-credentials that showcase your expertise.

The Voice of the Learners

In a recent webinar series, Digital Learning Day 2024, Dr Deniese Cox asked her learners what digital trend they want to be happening this year and they said, anything that shows the trainer’s face. Humans need to have a connection with other people whether they are introverted or extroverted learners, seeing a human helps to give context and keep them engaged. Keep checking in with them via surveys or face-to-face and ask what they want to see more or less of.

In conclusion, as we navigate the ever-evolving landscape of modern learning, let’s not forget the human element at its core. By prioritising user experience, supporting diverse learning needs, and fostering engagement, we can create truly impactful learning experiences that empower individuals to thrive in their personal and professional endeavours.

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