Trusted by Industry Leaders Globally

Every hour spent on admin is an hour not spent on training.

Growing an RTO on manual processes works until it doesn’t. Enrolment delays cost you learners before they start. Poor in-journey support costs you completions after they do.

Enrolment Friction

Manual forms and email-driven intake create 2 to 3 day processing delays. Prospective learners move on before your team has finished entering their data.

Learners Disengaging Mid-Journey

Without automated check-ins, due date reminders and real-time progress visibility, learners stall and trainers find out too late to help. Completion rates suffer and the admin burden of chasing stragglers falls on your team.

Too Many Systems, Not Enough Control

When enrolment data lives in one place, learner records in another and communications in a third, nothing connects. Support suffers, compliance gaps emerge and the full learner lifecycle is nobody’s single responsibility.

Built for the Full Learner Lifecycle

Enrol, Engage, Complete. Without the Overhead.

From Enquiry to Enrolled in Minutes

Custom-branded webforms capture enquiries, verify USI details and trigger automated enrolment workflows. Processing time drops from days to minutes, with no manual intervention required.

The Right Message, at the Right Time, Automatically

Automated emails, in-app notifications and SMS keep learners informed at every stage. The AI Message Generator drafts communications in seconds. Trigger messages based on enrolment, progress, due dates or inactivity, so no learner slips through the cracks.

Trigger
Course Completed
Learner finishes all activities
Action
Assign Assessor
Notify assigned assessor
Trigger
Course Completed
Action
Assign Assessor
Email
Send PDF Record

AI-Guided Journeys From Start to Finish

Build AI-guided pathways that respond to learner behaviour. Auto-release units, trigger support messages when learners stall and issue certificates the moment requirements are met.

Enrolment
Overview
Units
Assessments
Resources
Calendar
Surface Mining Operations
Stages
Introduction
Intro to Surface Mining
Satisfactory
Logbook
Not Started
Hazard Management
Identify Site Hazards
Satisfactory
Risk Control Procedures
In Progress
Enrolment
Overview
Units
Assessments
Resources
Calendar
Surface Mining Operations
Stages
Introduction
Intro to Surface Mining
Satisfactory
Logbook
Not Started
Hazard Management
Identify Site Hazards
Satisfactory
Risk Control Procedures
In Progress

Enrolment and Support Capabilities

Everything you need to enrol, engage and retain learners.

 

Online Enrolment Engine

Embed course enrolment on your website. Capture enquiries, verify student identities, process payments and trigger onboarding workflows automatically. No manual handling required.

AI-Guided Learning Journeys

Build AI-guided pathways that respond to learner progress. Auto-release units, send reminders when learners stall and issue certificates the moment completion criteria are met.

AI-Powered Learner Communication

One platform for all learner communications. The AI Message Generator drafts messages in seconds. Automate reminders, deadline alerts and progress updates across email, SMS and in-app messaging, without switching between tools.

Public Course Calendar

Reduce inbound enquiries by giving learners real-time access to your schedule. Upcoming intakes, available places and enrolment links, all live on your website with no manual updates required.

Built-In CRM and Learner Notes

Keep a complete record of every learner relationship. From first enquiry to course completion, all contact history, notes and documentation in one place, accessible instantly.

Invoice, Collect and Reconcile in One Place

Accept course fees, set up instalment plans and generate invoices directly in Cloud Assess. Stripe integration handles transactions automatically at the point of enrolment.

New Features Released Weekly

Enrolment and Learner Support Success Stories

From startup RTOs to established providers managing thousands of learners, Cloud Assess powers enrolment and learner support at every scale.

Explore more enrolment resources from Cloud Assess

Preparing for the Standards for RTOs 2025: Get Workforce Ready

Get ready for the upcoming changes to the Standards for RTO by watching this on-demand webinar from the team at Cloud Assess and Compliance Expert, Sarah Carrie.

Boosting Results, Minimising Risk: The Path to Better Learner Outcomes

Discover actionable strategies to improve learner outcomes, boost completion rates and nurture a student-centred culture in your RTO. Gain insights into enhancing retention and engagement while mitigating compliance risks.

How to Lay the Foundations of a Successful Upskilling Project

Join Hannah Conkey to explore neuroscience and practical strategies for launching a successful upskilling program in your organisation.

How FPA Australia Saved Thousands & Improved the Learner Experience

“The student and trainer experience around the practical piece has been an amazing improvement for both parties.”

TAS Strategy Builder

Build out a Training and Assessment Strategy (TAS) that is easy to maintain and meets requirements for Australian training organisations.

How to Keep Your Brand Promise On & Offline

“Your students need to have that same brand promise delivered whether they’re face to face with you or whether they’re using your tools.”

Explore more Feature releases

Frequently asked questions

How does the online enrolment engine work?

Cloud Assess provides custom-branded webforms that can be embedded directly on your website. Learners submit their details, USI validation runs automatically, payments are processed via Stripe and a student record is created instantly. Data flows directly into your student management system, with no manual entry required. Enrolment turnaround that previously took 2 to 3 days becomes same-day.

Learning Journeys are AI-guided pathways that release content, assign assessments and trigger communications based on pre-defined rules, including enrolment date, unit completion or learner inactivity. Once configured, the pathway runs without manual intervention. Learners receive the right content at the right time. Trainers are alerted only when action is genuinely required.

Yes. Cloud Assess supports automated emails, in-app notifications and bulk SMS across the full learner lifecycle. The AI Message Generator drafts professional messages in seconds. Trigger messages on enrolment, assessment submission, approaching due dates or inactivity. Send broadcast communications to individual learners, cohorts or your entire student base. All messages are branded and logged against the learner record.

Cloud Assess integrates with Stripe to process course fees directly at the point of enrolment. Offer payment links, instalment plans, invoices or subscriptions. Payments are captured automatically and reconciled within the platform. No separate payment tool is required.
Yes. The built-in CRM allows you to capture and manage prospect enquiries, track communications and log internal notes before a learner formally enrols. Once enrolled, the same record carries forward throughout the student lifecycle. No separate CRM is needed.

One platform. Every stage of the learner journey. AI-automated.

Cloud Assess handles the admin so your team can focus on what matters. Better training, better learner outcomes and an RTO built to scale.